FAQ

• Do you accept orders placed outside of the US?

  For most countries, yes. I've had to turn off shipping to most of Central and South America due to too many packages going missing. I am working on finding more reliable shipping options so that I can reinstate shipping to those regions of the world.

  International shipping is pretty expensive regardless, though, so I encourage you to bundle your orders.

  
  
  

  How long will it take to receive my order?

  Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  
  
  

  How do I pay for my order?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. All major credit cards and direct bank payments are also supported.

  
  
  

  I changed my mind about my order. Can I return it?

  No. All sales are final.

  
  
  

  What if something is wrong with my order?

  If your order never arrived or an item is missing or damaged, please contact the store directly, either through the Contact page or through your Storenvy account settings page.